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Ornot

<p id="isPasted" style="box-sizing: border-box; margin: 0.5em 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 16px; line-height: inherit; font-family: &quot;Trade Gothic&quot;, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; -webkit-font-smoothing: antialiased; color: rgb(97, 97, 97); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our exchange and return process is simple. Follow this link to get started. <a href="https://returns.ornotbike.com/#/" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-decoration: none; color: var(--link); transition: color 0.25s ease-in 0s, background-size 0.25s ease-in 0s; --link: currentcolor; --link-hover: currentcolor; display: inline; cursor: pointer; padding: 0px 0px 5px; line-height: normal; background: linear-gradient(to right, currentcolor, currentcolor) 50% 86% / 100% 1px no-repeat;">[returns]</a>&#xA0;</p><p style="box-sizing: border-box; margin: 0.5em 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 16px; line-height: inherit; font-family: &quot;Trade Gothic&quot;, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; -webkit-font-smoothing: antialiased; color: rgb(97, 97, 97); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">This goes for all orders worldwide needing an exchange or return. If there is a defect with the item&#xA0;<a href="mailto:info@ornotbike.com?Subject=Warranty%20Ornot" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-decoration: none; color: var(--link); transition: color 0.25s ease-in 0s, background-size 0.25s ease-in 0s; --link: currentcolor; --link-hover: currentcolor; display: inline; cursor: pointer; padding: 0px 0px 5px; line-height: normal; background: linear-gradient(to right, currentcolor, currentcolor) 50% 86% / 100% 1px no-repeat;" target="_blank" title="mailto:info@ornotbike.com?Subject=Warranty%20Ornot">please email us</a>.&#xA0;</p>

Our exchange and return process is simple. Follow this link to get started. [returns]. This goes for all orders worldwide needing an exchange or return. If there is a defect with the item please email us.

I need to exchange or return my order, how do I do that?

Exchange/Returns

Do you ship internationally?

How much does shipping cost?

How much is shipping?

Do I pay import/duties on international orders?

Shipping

So, do I get a new thing under warranty?

Help I've Crashed

What is Ornot's warranty?

Warranty

FAQ's

What's your return policy?

How long do I have to exchange / return my item?

Sale Items?

How do I wash my Ornot Gear?

Sunscreen!?

Extend the life of your gear

What's the best place to get a pastry?

I'm coming to SF do you have a shop?

Do you guys do group rides?

Where should I ride?

I'm coming to SF!

How to read our Size Guide

I'm between sizes! What size should I get?

Casual Clothes Sizing

What Size Am I?

80+ Degrees

65-80 Degrees

55-65 Degrees

40-55 Degrees

30-40 Degrees

Weather Clothing Guide

How do I attach my Handlebar Bag/Seat Bag?

What is EcoPak?

Bags!

I need to exchange or return my order, how do I do that?Updated a year ago